👑 Owner / Admin Guide — Dashboard Full Access

How to Use MovieQuick Owner Dashboard — Cinema POS Software Guide for Theatre Owners

This guide is for theatre and multiplex owners using MovieQuick. You have the owner dashboard — full access across all your locations. No POS access needed. Everything your cinema generates is visible to you live from one login on any phone or computer. This guide walks you through every section of your owner dashboard step by step.

What is in this guide
Your Access — Dashboard Only Dashboard Status Indicators Order Status — All 5 Stages Live Orders View Report by Screen Report by Theatre Report by Transaction Date Filters Food Court Employee Management Menu Management Order Timing Settings Minimum Order Settings Refund Policy
Your Access

What the Owner Gets — Full Dashboard Access Across Every Location

As the owner or admin of MovieQuick, you access the Dashboard only — not the POS. The dashboard shows you every order, every transaction, every counter, and every location in real time. The cinema point of sale operations — receiving orders, updating status, printing bills — happen at the counter level handled by your staff and managers. Your QR code ordering system routes every customer seat order to the right counter automatically. You see all of it from the dashboard without touching anything.

Owner / Admin — Dashboard Only · All Locations
✓
Live orders across all locations — every screen, every counter, right now
✓
All 11 dashboard status indicators — Total Order Amount, Total Orders, Cancelled, Customers, Customer Amount, POS Amount, Discount, GST, COD, Card, UPI
✓
Two QR options — Theatre QR (1 common QR, customer enters screen + seat) and Seat-Wise QR (unique per seat, screen + seat pre-tagged, no entry needed)
✓
All 5 order statuses — PENDING, PROCESSING, READY TO DELIVERY, DELIVERED, CANCELLED
✓
Reports by screen, by theatre, by transaction type, by date
✓
Date filters — Today, Yesterday, This Month, Last Month, Custom
✓
Employee management — add, assign, remove across all locations
✓
Food court management — separate counter, menu, and reporting
✓
Order timing, minimum order, and refund policy settings
✓
Morning and evening data sheet download — all locations
✓
No POS access needed — the dashboard tells you everything
As the owner, you never need to touch the POS. Your managers and staff operate the counter POS system. Your job is the dashboard — and from the dashboard you can see everything they are doing in real time.
Dashboard Status Indicators

How to Monitor Live Orders from Your Cinema POS Dashboard

The moment you open your owner dashboard, you see 10 live status indicators updating in real time. These 10 numbers tell you everything happening at your cinema — across all locations, all screens, and all counters — right now. Here is what each indicator means and why it matters.

📊 Owner Dashboard — All Locations
LIVE
Total Order Amount
₹48,260
↑ 18% vs yesterday
Total Orders
342
↑ 12% vs yesterday
Total Cancelled
18
↑ 3 vs yesterday
Total Customers
289
↑ 8%
Customer Order Amt
₹38,420
↑ 15%
POS Order Amount
₹9,840
↑ 6%
Discount Amount
₹1,240
Applied today
GST Amount
₹4,327
5% / 12%
COD Orders Amt
₹6,200
Cash collected
Card Orders Amt
₹18,640
Credit + Debit
UPI Orders Amt
₹23,420
GPay, PhonePe
Live Order Status
PENDING — 24
PROCESSING — 18
READY TO DELIVERY — 11
DELIVERED — 271
CANCELLED — 18
Recent Orders — All Locations
Order IDLocationScreen / SeatItemsAmountPaymentTypeStatus
#4821Cinezza — SuratScreen 2 · A14Popcorn + Coke₹280UPICustomerPROCESSING
#4820Location B — VadodaraCounter 1Nachos + Sprite₹320CardPOSDELIVERED
#4819Cinezza — SuratScreen 1 · C7Veg Sandwich₹180UPICustomerREADY

What Each Dashboard Indicator Means

Total Order Amount
The single most important number on your dashboard — total revenue across all orders (both QR seat orders and POS counter orders combined) for the selected date range. This is your top-line revenue figure for the period.
Total Orders
Total number of orders processed at all your locations combined — for the selected date range. Both QR customer orders and POS counter orders counted together. Shows % change vs previous period.
Total Cancelled Orders
Number of orders cancelled at all locations. You can click this to see which location, which screen, which counter, and which staff member processed the cancellation.
Total Customers
Unique customer count who placed orders via the QR code food ordering system from their seats. Does not include walk-in POS counter orders — those are tracked separately.
Customer Order Amount
Total revenue generated from QR seat orders only — customers who ordered from their seats via the QR code menu system. This is your core interval revenue number.
POS Order Amount
Total revenue from counter POS orders only — orders created by staff at the concession stand POS for walk-in customers. Tracked separately from QR seat order revenue.
Discount Amount
Total value of discounts applied across all orders for the selected period. Useful for tracking if managers are applying excessive discounts at their locations.
GST Amount
Total GST collected across all transactions for the period. Split by applicable tax slabs — 5% and 12% — across all your cinema F&B items. Ready for your accountant.
COD Orders Amount
Cash on delivery — total cash collected at all your counters. Cross-checked automatically against POS session reconciliation at shift end. Flags any cash discrepancy.
Card Orders Amount
Total credit card and debit card transactions combined. You can drill down into the transaction report to see credit and debit card amounts separately by location.
UPI Orders Amount
Total UPI payments across all transactions — Google Pay, PhonePe, Paytm, and all other UPI apps. Every UPI transaction logged against its specific order and counter.
Order Status

Order Status Tracking — 5 Live Stages Visible on Your Dashboard at All Times

Every order in your cinema moves through 5 status stages. As the owner, you see a live count of orders at each stage across all your locations in real time. This tells you exactly how efficiently your counters are operating during any show.

1
PENDING
Order placed by customer via QR seat ordering or by staff at counter. Waiting at the counter — not yet picked up by staff for processing.
2
PROCESSING
Staff confirmed the order and started preparing the food. Counter is actively working on this order right now.
3
READY TO DELIVERY
Food is packed and ready. Being dispatched to the customer's seat or available for pickup at the counter.
4
DELIVERED
Order successfully delivered to the customer's seat or collected at the counter. Transaction complete.
5
CANCELLED
Order cancelled — by staff, manager, or as per your theatre's refund policy. Reason logged. Refund processed per your configured policy.
What High PENDING Count Tells You
If you see a high PENDING count on your dashboard during a show — your counter is receiving more orders than it can process. This tells you to add a counter or add staff. The dashboard gives you this insight in real time — before revenue is lost.
What High CANCELLED Count Tells You
A rising cancelled order count is a signal worth investigating. It could mean items are running out, the counter is understaffed, or a manager is incorrectly cancelling orders. The dashboard shows which location and which counter it is coming from.
PROCESSING to READY Time — Your Efficiency Signal
The time an order spends in PROCESSING before moving to READY is your kitchen speed indicator. Consistently long PROCESSING times at a specific counter tell you exactly where the bottleneck is in your operation.
Reports

Daily P&L Report — Your Movie Theater POS System Generates This Automatically Every Day

Your owner dashboard generates complete reports automatically. No manual input. No calls to managers. Filter any report by date, by screen, by theatre location, or by payment transaction type. Every number updates in real time.

Date Filter — Check Any Report by Today, Yesterday, This Month, Last Month, or Custom Range

Every report in your dashboard has a date filter at the top. Switch between date ranges with one click. Results update instantly.

📅 Date Filter — Active on All Reports
Today — All orders and revenue from today's operating session only.
Yesterday — Complete previous day summary. Compare with today in one view.
This Month — Running total for current calendar month across all locations.
Last Month — Full previous month data. Use for monthly review and P&L comparison.
Custom — Select any specific date range. Any start date to any end date. Useful for event-period analysis.

Report by Screen — Revenue and Orders per Screen

See which screen at your cinema is generating the most F&B revenue per show. Use this to decide where to add counters, which screen needs a dedicated staff member, or which show timings are your highest-revenue slots.

📺 Revenue by Screen — Cinezza Multiplex, Surat
🎬 Screen 1
142 orders
₹18,240
🎬 Screen 2
108 orders
₹14,100
🎬 Screen 3
68 orders
₹9,820
🍕 Food Court
24 orders
₹6,100

Multi-Location Cinema Management from One Login

As the owner, you manage every theatre property from one single login. No switching between accounts. No separate logins per location. The Report by Theatre section shows all your properties side by side — revenue, orders, and transactions compared for any date range.

Report by Theatre — All Locations Comparison

If you own multiple theatre properties, the theatre-level report shows every location's performance side by side. Compare revenue, order count, and transaction breakdown between all your properties for any date range.

🏢 Revenue by Theatre — All Locations (Owner View)
🏛️ Cinezza — Surat
2,841 orders
₹4,82,600
🏛️ Location B — Vadodara
1,924 orders
₹3,14,200
🏛️ Location C — Anand
1,201 orders
₹1,98,400
Total Combined
5,966 orders
₹9,95,200

Payment Tracking — Cash, UPI, Credit Card, Debit Card

The transaction report breaks down exactly how much revenue came in through each payment mode. Use this to understand your customers' payment preferences and plan your payment infrastructure accordingly.

💳 Transaction Breakdown — All Locations
📱 UPI
204 transactions
₹23,420
💳 Credit Card
87 transactions
₹12,340
💳 Debit Card
54 transactions
₹6,300
💵 Cash (COD)
38 transactions
₹6,200
All reports are exportable. Morning and evening data sheets are downloadable directly from your owner dashboard. Use these for your daily accounts review and monthly P&L submission to your finance team.
Food Court

Food Court Management — Monitored Separately on Your Owner Dashboard

If your cinema has a food court, MovieQuick tracks it completely separately from your in-screen concession counters. The food court has its own counter, its own staff, its own menu, and its own reporting section on your dashboard. All food court revenue rolls up into your combined totals automatically.

🍕 Food Court Counter A
Cinezza Multiplex · Ground Floor
84
Orders Today
₹12,640
Revenue
3
Staff
🥤 Food Court Counter B
Cinezza Multiplex · First Floor
61
Orders Today
₹8,420
Revenue
2
Staff
🎬 Food Court Combined
All Counters — This Location
145
Total Orders
₹21,060
Total Revenue
4
Cancelled
Food court revenue and orders appear in all your screen-level and theatre-level reports as a separate line item. You always know exactly how much is coming from in-screen counters vs food court.
Employee Management

Employee Management — Add, Assign by Theatre, and Remove Staff From Your Dashboard

As the owner, you manage all employee accounts across all your locations from one place. Add new managers and staff, assign them to specific theatres and counters, and remove them when needed. Every employee login is permanently locked to their assigned location.

How to Add a New Employee

1
Go to Employee Management in Owner Dashboard
Open the Employee Management section from your owner dashboard. You will see all existing employees across all your locations.
2
Click Add New Employee
Fill in the employee's name, phone number, and email address. These become their login credentials for the system.
3
Select Role — Manager or Staff
Manager gets Dashboard + POS for their assigned theatre. Staff gets POS only at their assigned counter. Select the correct role.
4
Assign to a Theatre Location
Select which theatre this employee works at. Their login will be permanently locked to this location. They cannot access any other location.
5
Assign Counter and System Number (Staff Only)
For staff — assign them to a specific counter system number. This tells the POS which printer and which counter this employee operates.
6
Save — Employee Account Active Immediately
Employee account is created and active. They can log in to their assigned application (Dashboard for manager, POS for staff) immediately.
👥 Employee Management — All Locations
NameRoleTheatreCounterStatusActions
Rahul SharmaManagerCinezza — SuratAll Counters + Dashboard● Active
Priya PatelStaffCinezza — SuratCounter 1 · System 1● Active
Anil KumarStaffCinezza — SuratCounter 2 · System 2● Active
Meena JoshiManagerLocation B — VadodaraAll Counters + Dashboard● Active
Suresh MehtaStaffFood Court — SuratFC Counter A · System 3● Inactive
When you remove an employee — their login is deactivated instantly. They cannot access any part of the system the moment you click Remove. All their historical orders and transactions remain in your records for audit.
Settings

Settings — Order Timing, Minimum Order, and Refund Policy for Each Theatre

As the owner, you control the core operational settings for each of your theatre locations. These settings determine when customers can order, how much they must spend, and how refunds work at each property.

Setting 01
⏰ Order Timing — Opening and Closing Time
Set the exact time from which customers can start placing orders at each theatre and the time after which the menu closes. Configurable per theatre location separately.
Opens At
10:00 AM
Closes At
11:00 PM
Setting 02
₹ Minimum Order Amount
Set a minimum order value for your theatre. Customers cannot checkout below this amount. Optional — leave blank to allow any order value. Per theatre configurable.
Minimum Amount
₹ 100
Setting 03
🔄 Refund Policy Configuration
Configure your theatre's refund policy. Set whether refunds are allowed, the eligibility window, and the process. MovieQuick enforces your policy at the counter automatically.
✓ Refunds Allowed
No Refunds
Setting 04
📋 Accept / Reject Orders by Screen
Pause or resume ordering from any specific screen, item category, or your entire theatre with one click. Screen 2 counter busy — pause Screen 2 orders instantly from your dashboard.
Screen 1 ✓
Screen 2 ✓
Screen 3 ✕
Talk to the Founders

See Your Owner Dashboard Live in a Free 30-Minute Demo

Talk directly to Karan Kachara or Chirag Lukhi. Book a free demo and we will show you the complete owner dashboard, all 10 status indicators, all reports, employee management, and food court — configured for your specific cinema property.